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Best Practice Case Study of the Week - 2 December 2013

2 December 2013

Equality impact assessment leads to changes in taxi licensing services, promoting driver safety and improving relations with BME drivers[1]

A review of feedback and complaints to the taxi and private hire licensing service of Bristol City Council identified a number of complaints from drivers who felt that they were not being treated fairly by the Council. The majority of drivers were from black and minority ethnic (BME) communities. It became clear that there was a need for better communication with BME drivers and awareness-raising among drivers about the regulatory framework governing the trade.

By carrying out a race equality impact assessment of the service, the manager was keen to identify actions that could be taken to improve service delivery, minimise the need for enforcement action and promote better relations between BME drivers and the council.
An analysis of the data revealed that there had been significant changes over the years in those applying for licenses: from white working class men to BME drivers, many of whom speak English as a second language.

Officers realised they needed to be pro-active in explaining the rules and regulations regarding taxi / private hire licensing, recognising that BME drivers, in particular, were less likely to have access to this information through family / trade connections. Enforcement action against drivers brought before the Public Protection Committee negatively affected the drivers’ perception of the council, yet drivers needed to understand why the breaches had occurred and what their individual responsibilities were.

The policy was revised as a result of the impact assessment. This led to the following actions:

  • Accessible information was produced on rules and regulations
  • Equality and diversity training was delivered for the Public Protection Committee members and enforcement officers
  • Ethnic monitoring of drivers was introduced
  • Improved support for drivers who experienced racial harassment.

The service now reports fewer enforcement actions and there is increased trust from drivers. If they do come before the Committee, most drivers now accept that it is on the basis of sound evidence.

Source: Case Studies: Equality Impact Assessments [EHRC: 2013]

The copyright and all other intellectual property rights in the material to be reproduced are owned by, or licensed to, the Commission for Equality and Human Rights, known as the Equality and Human Rights Commission (“the EHRC”).

This resource has been developed in partnership with the Race Equality Foundation (REF) and was collated by Leander Neckles, Equanomics UK.

 

Sheffield MPs stoke up conflict with Roma migrants

Read the latest blog by Andy Gregg, ROTA Chief Executive.

Nick  Clegg and David Blunkett ought to know better. Both Sheffield MPs have  attacked the Roma minority in the Page Hall area of Sheffield. Blunkett says "We have got to change the ....continue >>

Free schools failing on equalities, new research shows

New research from Race on the Agenda (ROTA) shows that free schools are failing to comply with statutory requirements on equality.

The public sector equality duty (PSED) exists to support schools to tackle unlawful discrimination, meet diverse needs, identify and address the reasons for different educational outcomes for different groups, and create school environments where all pupils feel valued and safe from all kinds of bullying and harassment.

The most racist legislation in the last 30 years

Read the latest blog by Andy Gregg, ROTA Chief Executive.

“The most racist piece of legislation in the last 30 years”. So said John McDonnell MP about the new Immigration Bill that the Coalition Government is currently ramming through parliament. The Bill had  its second reading on 22nd October and marks the culmination of...... continue >>>

ROTA launches discussion paper on Attention Deficit/Hyperactivity Disorder and London’s BAME communities

Between November 2011 and February 2013, ROTA delivered the Shaping the Future seminar series, which considered educational reforms and the current state of play in terms of educational inequality. A concerning discussion point that came up at many of the seminars was that growing numbers of BAME children and young people are being diagnosed with Attention Deficit/Hyperactivity Disorder (ADHD) and pressurized to take medication by healthcare professionals and schools.

ROTA has just launched a discussion paper and survey to explore this discussion point further. Read the paper at http://www.rota.org.uk/category/publications/research-publications  and access the survey HERE.

The Review Recommendations Published - PARTIAL VICTORY

A big thank you to all of you who signed ROTA’s petition on the Public Sector Equality Duty (PSED) and for supporting our campaign to save the PSED.

The independent Steering Group of the PSED review published its recommendations on 6thSeptember.  Your voice and support has ensured there are no recommendations to remove the Public Sector Equality Duty.  This is great news but we have not won yet!

The Independent Steering Group set up by the Government to review the PSED has published its recommendations!

See here for recommendations of the review, the ministerial statement, and the NatCen qualitative research that informed the review.
 
The government also launched a consultation on ‘Judicial Review: Proposals for Further Reform’, which will impact on our rights to use judicial review to resolve disputes relating to the Public Sector Equality Duty.
 
See here for ‘Judicial Review: Proposals for Further Reform’
 
ROTA’s future action on this campaign will be published on this site and circulated via ROTA networks and social media shortly.

Framing racism

Read the latest blog by Andy Gregg, ROTA Chief Executive.

For some years it has suited the Government and the media to drive a wedge between, on the one hand the longer settled Black, Asian and Minority Ethnic communities......continue >>>

‘London for All’ brings vital support to London’s voluntary and community sector

LVSC’s partnership project, ‘London for All’ funded by London Councils, will address the impact of the cuts by providing a wealth of experience, expertise and services that the VCS desperately needs. Contact Tim Brogden tim@lvsc.org.uk or visit the LVSC website to find out more.

Consultation response by the Runnymede Trust to the proposed changes to The National Curriculum in England

Runnymede's consultation response in conjunction with Operation Black Vote and supported by a coalition of race equality organisations, available here.

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